Returning a product
Returning a product
You may cancel your contract with us for the goods you order at any time up to the end of the 14th. working day from the day after you receive the ordered goods.
Once you have notified us by email - info@silver1.co.uk - that you are cancelling your contract, any sum debited to us - less postage costs - from your credit card will be re-credited to your account PROVIDED THAT the goods in question are returned by recorded delivery at your own cost, received by us in the condition they were in when delivered to you and are accompanied by the original packaging, invoice and all details of the original order are received with it. If you do not return the goods we shall not be obliged to re-credit the purchase price for the goods to you. Engraved items cannot be returned.
You may cancel your contract with us for the goods you order at any time up to the end of the 14th. working day from the day after you receive the ordered goods.
Once you have notified us by email - info@silver1.co.uk - that you are cancelling your contract, any sum debited to us - less postage costs - from your credit card will be re-credited to your account PROVIDED THAT the goods in question are returned by recorded delivery at your own cost, received by us in the condition they were in when delivered to you and are accompanied by the original packaging, invoice and all details of the original order are received with it. If you do not return the goods we shall not be obliged to re-credit the purchase price for the goods to you. Engraved items cannot be returned.
